Posted on October 11, 2022

PayPal Says Policy to Fine Customers for ‘Misinformation’ Was an ‘Error’

Reuters, October 10, 2022

PayPal Holdings Inc (PYPL.O) said on Monday it will not fine users for misinformation and an earlier policy update that said customers could have to pay $2,500 in damages was sent in error.

Shares of the San Jose, California-based company were down nearly 6% after the update, which PayPal said “included incorrect information”, sparked intense backlash on social media over the weekend.


{snip} PayPal had published a policy update prohibiting customers from using its services for activities identified by it as “sending, posting, or publication of any messages, content, or materials” promoting misinformation.

The new policy, which said customers could have to pay damages of $2,500 for each violation, was supposed to go into effect on Nov. 3, the reports said.