Ohio McDonald’s Manager Violently Flings Blender at Disgruntled Customer

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Footage recently obtained and publicly released by local Ohio news station WLWT5 initially shows customer Britany Price entering the Colerain Township restaurant in an effort to have her drive-thru order corrected. However, after more than 20 minutes of waiting and not being given the correct order or a refund, things are seen escalating to a whole new level.

With Price fuming about the lack of customer service while standing at the front counter, video shows the disgruntled customer removing things from her Happy Meals and chucking them toward Nashawnda Johnson, a manager at the eatery.

Having been struck with a chocolate milk carton, an apple juice bottle and then all of Price’s bagged items, Johnson reacted, grabbing the closest item and flinging in Price’s direction.

But what was that item, you wonder? Well, it turned out to be a blender, which connected with the left side of Price’s face and sent her tumbling backward onto the ground.

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However, when asked whether she wished things had gone down differently, Price told the station that she didn’t believe it would have changed the situation. “I feel like even if we would have just went verbal back and forth that it still would’ve escalated to something else,” she said.

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{snip} According to Johnson, the incident occurred at a busy time in the day, as the restaurant was going through a shift change, and Johnson had been working in the back to verify the restaurant’s funds for her shift when Price was heard yelling out several expletives.

Johnson got pulled into the heated situation after her general manager, Karen, ordered her to cease the cash verification protocol and handle the matter. Although Johnson says she explained to Price why cashiers weren’t able to process her refund, and that she had in fact begun to do so herself, the matter turned into a food fight after she decided to bring her general manager into the confrontation.

“As me, walking away from the register, going to the back, she just started assaulting me from the back. She threw a chocolate milk and hit me in the head with it as I had my back turned. So I turn around. Here come the apple juice. Hit me in the face,” Johnson recalled to the station.

“All the Happy Meals and the brown paper bags. She just started going crazy … So every action has a reaction. So while I’m getting assaulted, I just picked up anything that was right there and just threw it back at her.”

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